Helen Yates, BACP

5 years in practice

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Helen Yates is a counsellor based in the United Kingdom who helps people manage stress, anxiety, depression and relationship struggles.

License and registration

BACP
396795 · expires August 2026
Years in practice
5
Languages
English

Details are as listed on the therapist's public professional profile. You can check the registration with the body that granted it.

About Helen

Helen Yates is a counsellor based in the United Kingdom who helps people manage stress, anxiety, depression and relationship struggles. She also supports people facing trauma, grief, addiction and identity-related concerns, including LGBT matters and gender dysphoria. Helen values the courage it takes to begin therapy and works alongside clients as they make changes.

Helen uses a person-centred way of working that keeps the client’s experience central. She draws on several approaches to match what each person needs, including hypnotherapy when appropriate.

Background and approach

Sessions are conversational and paced to suit the individual rather than following a rigid script. With five years of practice and BACP registration, she combines listening with practical tools. Helen may use elements from cognitive behavioural methods, acceptance and commitment ideas, and attachment-focused thinking to help people notice patterns and try different responses.

The emphasis is on small, manageable steps. Clients can expect a calm, non-judgemental space to talk about difficult topics such as eating and sleeping problems, intimacy challenges, parenting stress and career uncertainty. Helen also works with people dealing with long-term conditions, chronic pain and caregiver strain.

She offers a collaborative working style. Together with each client she sets goals and reviews progress. The aim is to build clearer thinking, better coping strategies and more satisfying everyday routines.

Focus areas and approaches

Everything Helen lists on their public professional profile, in their own terms.

Approaches Helen names

Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.

Online support

How Helen blends approaches for online therapy

Helen draws on Acceptance and Commitment Therapy (ACT) which helps people notice unhelpful thoughts and choose actions that match their values. ACT is useful for anxiety, stress and coping with life changes. She also uses Client-Centred Therapy which focuses on active listening and building a strong therapeutic relationship so clients feel heard and understood. That approach can help with self-esteem, trauma recovery and identity concerns.

Choosing the right approach is part of the work together. Helen will discuss your goals and preferences and suggest which methods to try. The plan can change over time and the process is collaborative, with regular checks on how things are going.

Online formats include video calls, phone sessions, live chat and text messaging. Video calls are good for face-to-face conversation and visual cues, while phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat or text messaging suits people who prefer writing or want flexible, brief contact between sessions. These options make it simpler to fit therapy around work, family duties or travel commitments.

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Questions people ask

What concerns can I bring to therapy?

Helen supports a wide range of issues including stress, anxiety, depression, relationships, trauma, addiction, grief and LGBT related concerns. She also works with issues such as sleep and eating problems, parenting stress, career worries and chronic health challenges.

How would you describe the therapeutic style?

The style is person-centred and collaborative, with an emphasis on listening and understanding your experience. Helen adapts methods to suit each person and keeps sessions grounded and practical.

What experience does the counsellor have?

She has five years of professional experience working with a broad range of concerns and life stages. That experience informs a flexible approach that blends listening with evidence-based techniques.

What credentials and location are listed?

Helen holds BACP registration and practises from the United Kingdom.

Which languages are supported for sessions?

Sessions are offered in English and international clients are accepted.

What session formats are available?

Therapy can take place by video calls, phone sessions, live chat or text-based messaging to fit different needs and schedules.

How are sessions priced?

Costs vary with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin a course of therapy?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

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